Temporary COVID-19 Restrictions: Guest and Visitor Guidelines
Guests and Visitors:
We are accepting a limited number of guests back to the House, subject to room availability, and with new COVID-19 policies designed to help ensure everyone’s safety.
Requests for temporary housing will continue to be processed via our Referral Form, which is available from the patient’s healthcare provider.
Once we receive a completed Referral Form, our staff will pre-screen potential guests over the phone using a standardized COVID-19 questionnaire and check them in.
Face masks must be worn when entering the House and in all common areas. Pay-It-Forward House will provide one mask per day to each guest. Guests are also required to receive daily temperature checks.
Until further notice, we have reduced the number of available guest rooms to 2.
Diligent hand hygiene practices are required.
Increased daily cleaning of common areas such as kitchen, bathrooms, etc. will be required.
Written guidelines with updated details will be provided to new guests when they arrive for their stay.
Volunteer services and other activities will return on a limited basis.
Staff: To keep our guests safe and the House operating smoothly, staff will work onsite with a flexible schedule throughout the week.Please call us at (815) 762-4882 to schedule a drop off of items or donations.
Vendors and delivery personnel will be met outside of the House.